March 2015 saw Fascia Graphics® celebrate 21 years of manufacturing bespoke membrane keyboards, graphic overlays and screen printed labels.

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27 Mar 2015

How Fascia Graphics Stand Out in a Sea of Competitors

How Fascia Graphics Stand Out in a Sea of Competitors

March 2015 saw Fascia Graphics® celebrate 21 years of manufacturing bespoke membrane keyboards, graphic overlays and screen printed labels.

We supply a range of industries including: medical, defence, instrumentation, rail, aviation and security. We have established ourselves as a market leader in our field, standing out in a sea of competitors.

Three key reasons why we remain a market leader in our industry are:

Quality

Fascia Graphics® stands out as a leading industrial screen printer because of our continued dedication to quality. This is demonstrated in the high quality of our products (being approved to both PGAA and PGDQ2 UL standards) but also in the quality of our manufacturing operations, having recently passed our ISO 9001:2008 audit with no non-conformances.

Customer Service

We would be nothing if it weren’t for our customers, and so at Fascia Graphics® we are committed to providing excellent customer service; this is due to:

  • Listening – we make sure that we listen to each and every customer’s questions and concerns, ensuring that any problem is fully understood, so solutions can be found, leaving the customer satisfied.
  • Efficient Response Time – no customer wants to wait hours or days for a response to their enquiries. So at Fascia Graphics we ensure our customers receive an efficient and timely response.
  • Go the Extra Mile – Fascia Graphics staff do not just give the customer the answer they were looking for, but ensure that even the questions they have not thought of yet have been answered.
  • Don’t Make Promises You Cannot Keep - Reliability is key to any good business relationship. If we tell a customer a product is going to be delivered on a certain day, we make sure it is. If we cannot guarantee a delivery date, we don’t promise it, as nothing annoys customers more than a broken promise.

Expert Knowledge

Last and by no means least, we provide our customers with our expertise, working together to find a solution for their needs. For example, by working closely with our suppliers we brought to the market membrane keypads and graphic overlays that inhibit the growth of potentially harmful bacteria, mould and mildew, such as MRSA and EColi, perfect for use on medical equipment.

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