Investing in ERP – a critical part to a post Brexit future
Despite all the scaremongering connected to Brexit, at Fascia, we have enjoyed strong order books throughout 2016 and the first half of 2017. However, to remain the market leader, we have always recognised that we need to continue to invest in the latest technology.
Therefore, in addition to our one click colour matching solution, we’ve also invested in a MIETrak Pro ERP system. This front and back-end system helps us to respond to customer requests more quickly, simplifies front and back office management, and at the same time, improves visibility across every aspect of our operations.
The new MIETrak Pro ERP system has allowed our business to consolidate five separate software packages into one single system - providing enhanced visibility and control of all aspects of functions, by seamlessly integrating sales, accounts, production planning, purchasing, production, HR, and QA. Instead of having data distributed throughout several separate databases, all information is now located in a single location.
It also boasts unrivalled production planning visibility enabling our business to load and plan to capacity; ensuring products are turned around efficiently. The MIETrak Pro also records all aspects of material and labour usage, automatically analysing past manufacturing data to provide quotations that are more accurate (and very often competitive), and more precise production times for future work.
We’ve also found that we have been able to raise the bar of our already incredibly high-quality customer service using the MIETrak system. Sales and customer service staff can now interact more quickly and effectively with customers, as they now have more accurate access to customers’ information and history. There will also be a more detailed analysis of Fascia’s lean manufacturing programme, with overall equipment effectiveness (OEE) and Bottle-neck analysis built in as standard.
We feel that having market leading front and back end systems are critical to future success, and our latest investments have ensured the service we offer to our customers remains the very best in the industry. A service we need to consistently offer to capitalise on all the benefits of operating in a post Brexit world.
For further information on our new ERP system, call 0800 0323080, or email [email protected]
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